Between December 21st and January 6th, our customer service team will be working limited hours to allow them some well-deserved rest over the holiday season. Please note that we will not be available on public holidays during this time.
For assistance, our chatbot is ready to help with many common enquiries. If your query requires further attention, it can be forwarded to our team, and we’ll respond as soon as possible.
We truly appreciate your understanding and patience as our team takes this time to recharge for an even better 2025.
All orders will still be shipping out as per usual, excluding public holidays.
We also have a FAQ page with answers to many commonly asked questions.
Where is my order?
Please follow the link provided in your shipping confirmation email to view the latest shipping updates for your order. Please note that there may currently be delays in parcels being scanned in due to high sending volumes. Please contact the courier directly through the provided link for any queries regarding late deliveries, they will be able to provide the most up to date information.
