Terms & Conditions
Please read these terms and conditions carefully before using the Australian Geographic website (‘the Site’). These terms and conditions apply to all visits and use of the Site, as well as to the content, information, recommendations and/or services provided to you on or through the Site. By accessing and using the Site, you agree to be bound, without limitation, to these terms and conditions.
Accuracy of Information
We try to ensure that all product and service information including descriptions, prices and warranty details appear accurately on the Site, however we do not guarantee that all content is accurate, current or error-free. We reserve the right to correct any inaccuracies. If we find an error in the price of any product or service which you have ordered, we will inform you as soon as possible to confirm your order at the correct price, or to give you the option of a refund. If we are unable to contact you, we will refund your order.
We reserve the right to cancel any order that may have been placed based on product or service information that may contain errors or inaccuracies. This includes errors, inaccuracies or out-of-date information on descriptions, pricing, warranty information, shipping, payment terms, or return policies.
All online orders are charged in Australian Dollars at the time of order placement.
All items are promoted in good faith and are believed to be available at the time of ordering. Unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable. In the event that your entire order cannot be fulfilled, we will issue you a full refund. If part of your order cannot be fulfilled, we will issue you a partial refund. An order can only be cancelled up to the point that it is dispatched. We pride ourselves in dispatching orders promptly. Please email us at firstname.lastname@example.org immediately to advise of any changes. If your order has already been dispatched, you will need to accept delivery and then return the order to us in accordance with our Returns & Refund policy.
All prices shown on the Site relating to products and services are in Australian Dollars (AUD) and are inclusive of GST.
Prices are subject to change without notice. Online pricing may differ from prices available in Australian Geographic Retail stores.
We may offer promotional discount codes from time to time. Discounts codes may be entered at checkout. Promotional codes cannot be used in conjunction with any other offer and are limited to one code per order. Full terms & conditions relating to any promotional code will be specified at the time of issue.
Australian Geographic Magazine Member Discounts
Current Australian Geographic magazine subscribers are entitled to receive a 10% discount on purchases at all Australian Geographic Retail stores (excluding gift vouchers, sale items, advanced telescopes and subscriptions). This discount is valid for the duration of the subscription only. This discount does not apply to online purchases.
Australian Geographic Gift Cards may be redeemed in part or in full at any Australian Geographic store within Australia or online at ausgeoshop.com.au. Gift Cards are not a credit card, cannot be redeemed for cash and have no value until activated at the time of purchase. Gift cards cannot be refunded. Treat this card like cash - lost or stolen cards will not be replaced or refunded.
Gift card balances can be checked online, at any Australian Geographic store or by contacting our customer service team.
Australian Geographic Gift Cards expire 3 years after the date of issue. Unused balance on expired cards cannot be refunded or credited.