If you have made a purchase online, simply contact our Customer Care Team and we will be in touch within 5 business days of receiving your request. Online customers get an additional 14 days Price Beat Promise. If you find the item you purchased cheaper up to 14 days after your date of purchase, we will beat the price (if all above Terms & Conditions are met). This is also valid if you purchased the item from Australian Geographic and it went on sale within the 14 day period (only valid for purchases online). If the claim is valid, Australian Geographic will provide a voucher equivalent to the difference between the Australian Geographic price and the competitor’s price (including shipping costs and any additional charges), plus $1. This voucher can only be used for purchases at ausgeoshop.com.au
You can claim the Price Beat directly in any Australian Geographic store, provided the above Terms & Conditions are met. Your local Australian Geographic store can also Price Beat products you have found online. If you have seen it cheaper online and all Terms & Conditions are met, you can show the product on your phone to the Store Manager, and they will beat it with a smile.