Delivery and Shipping

Australian Delivery

Australian Geographic Retail Pty Ltd delivers to Australia using Australia Post. Deliveries are despatched from our Distribution Centre in Sydney, NSW. Goods purchased through Australian Geographic Retail Pty Ltd eShop are not available for collection.

You will receive your order in approximately 3-10 working days via Australia Post

Left it a bit late? Need your parcel urgently? Call eShop Customer Service on 1300 746 724 Mon-Fri 0900-1600, for orders placed before 12noon EST, and we can arrange Express Post for an additional charge.

A fee of $7.95 for postage, handling and insurance applies to all standard orders with a total value of less than $100.00.

A fee of $9.95 for postage, handling and insurance applies to all standard orders with a total value in excess of $100.00.

Large or fragile items attract a fee of $29.95 due to weight or additional packaging required.

This fee scale applies to orders placed through the Australian Geographic eShop only. It does not apply to mail orders placed through the Australian Geographic Retail stores (postage cost will be quoted at the time of purchase).

We suggest you give an address where you will most likely be during the day to receive delivery, as you will be asked to sign for the receipt of your parcel. We can deliver to all business, residential and PO Box addresses in Australia.

Anyone at the delivery address at the time of the delivery will be presumed to be authorised to receive the goods on your behalf. If there is no one at the delivery address, a notification card will be left for collection at your local post office.

Delivery address details of your order can be changed up to the point of despatch. Please email us at eshop@agretail.com.au immediately to advise these changes. Please note delivery details cannot be changed after your order has been despatched from our Distribution Centre.

To track your order once it has been despatched from our warehouse, go into your order and make a note of the Shipment number. Then visit DHL website and enter the AGR shipping number into the Track and Trace box. If you placed your order as a 'Guest' rather than a Registered User, then please email eshop@agretail.com.au and we can advise you of the progress of your parcel.

New Zealand Delivery

A fee of $7.95 for postage, handling and insurance applies to all standard orders with a total value of less than $100.00.

A fee of $9.95 for postage, handling and insurance applies to all standard orders with a total value in excess of $100.00.

Large or fragile items attract a fee of $29.95 due to weight or additional packaging required.

This fee scale applies to orders placed through the Australian Geographic eShop only. It does not apply to mail orders placed through the Australian Geographic Retail stores (postage cost will be quoted at the time of purchase).

We suggest you give an address where you will most likely be during the day to receive delivery, as you will be asked to sign for the receipt of your parcel. We can deliver to all business, residential and PO Box addresses in Australia.

Anyone at the delivery address at the time of the delivery will be presumed to be authorised to receive the goods on your behalf. If there is no one at the delivery address, a notification card will be left for collection at your local post office.

Delivery address details of your order can be changed up to the point of despatch. Please email us at eshop@agretail.com.au immediately to advise these changes. Please note delivery details cannot be changed after your order has been despatched from our Distribution Centre.

Unfortunately our parcels to New Zealand are not able to be tracked.

International Delivery

Please allow 3 weeks for international delivery.

A fee of $34.95 for postage, handling and insurance applies to all international orders.

Some items in our store are not able to be posted internationally. These items are not able to be checked out with an international address

We use DHL to deliver the items.

Unfortunately our parcels to international addresses are not able to be tracked.